We guarantee that our new mats do not have faulty construction or materials. If a manufacturing fault that deems the mat unusable is discovered in the first 12 months than we will repair or replace at our discretion. This warranty excludes faults and failures caused by improper use and abuse; fair wear and tear; acts of nature that are beyond the products specifications including excessive use of the mat in direct sunlight; or failure to follow instructions regarding usage, care or maintenance. Commercial use is not covered by this warranty.
Warranty is claimed by returning the product or supplying photos to the place of purchase along with proof of purchase.